Join Us for Solutions Day - Virtual Event

Helping Associations Become Resilient Organizations

Thank you for joining us for Solutions Day! Stay tuned for access to the entire program – free for attendees. Attendees and registrants can access a recording of the event here. 

We’re happy to report our first virtual Solutions Day 2020 was a huge success! We could not have held such a dynamic event without our expert presenters and the impressive engagement and sharing by our community! If you registered and were not able to attend, you can still access the event recording through Swapcard.  The attendees shared that there were many valuable takeaways, so don’t delay in watching the videos! 

Solutions Day content will be available to attendees for 6 months as well as access to 6 bonus programs!

Solutions Day qualifies for 6.0 CAE. 



Morning Agenda


Virtual doors open

8:15 – 8:25 a.m.

Swapcard Introduction, Matthew Donegan-Ryan, Swapcard General Manager

8:25 – 8:30 a.m.

Welcome, Kevin Ordonez, Co-Founders, .orgCommunity

8:30 – 8:41 a.m.


Creating the Future: Survey of Association Executives’ Responses to the Pandemic and Their Views of the Future

Sherry Budziak and Kevin Ordonez, .orgSource

8:42 – 9:05 a.m.

Don’t miss the opportunity to hear how almost 300 association executives are responding to the impact of the pandemic on their association. We will explore strategies and tactics being undertaken by associations.

The survey focused on the perceptions of what changes will have a lasting impact on associations’ underlying business models , the impact on their culture, structure, people, processes, systems and finances.

During this session we will illustrate how associations anticipate enhancing their resilience and strengthening their ability to face uncertainty and future challenges.


Keynote Sponsor Product Demo by Ian Ryan Interactive

9:05 – 9:09 a.m.

Are you looking for talented, hard working, straight forward, video and interactive production? Look no further than Ian Ryan Interactive. See what they have to offer!


Product Demo by CadmiumCD

9:09 – 9:12 a.m.

Our services include conference proceedings, on-site audio recording, audio synchronization with presentation slides, abstract collection systems, speaker data collection, review tools, poster galleries, online itinerary planners, exhibitor management tools, and conference education apps.


Creating a Long-Term Digital Hub & Virtual Event that Satisfies all Stakeholders

Eric O’Connor, AANA, and Dan Stevens, WorkerBeeTV

9:12 – 9:42 a.m.

Virtual events, on-demand content, online learning, digital vendor solutions – the new normal is here and digital transformation is required. In this case study, Association TV’s President, Dan Stevens, and the American Association of Nurse Anesthetists’ (AANA) Chief Growth Officer, Eric O’Connor, discuss how AANA responded to shifting digital trends, and the acceleration of COVID-19.

AANA decided it was time to take the friction of “pay-per-course” out of their continued education and accreditation programs. Working with Association TV, they deployed a video and audio online learning platform that allows for free trials and monthly or annual subscriptions.

Virtual events? No problem. AANA rolled out a virtual event hub that managed live content, linked to an exhibitor showcase and poster sessions – then drove on-demand content for long-term consumption. 

In this session, you’ll learn what motivated these decisions and how their membership is responding. You will also learn how AANA is leveraging this content model and Association TV platform to recover (and grow event revenues), create micro-learning awareness, and additional non-dues revenue. Discover how this strategy will improve member education and value.




Sherry Budziak and Kevin Ordonez, .orgSource

9:42 – 9:43 a.m.


Break Time!

9:43 – 9:50 a.m.

Join the chat, join the discussions, schedule a meeting, or take a quick break.

We will be back shortly!


Creating an Education Strategy that Will Keep Your Members Coming Back

Sharon Rice, .orgSource

9:50 – 10:21 a.m.

Even before the pandemic, the way professionals learn was changing. If your education strategy is grounded in certification prep courses, CEUs and conferences, you may be working harder and harder to engage the same number of participants as you have in the past. If this is true for your association, it is a sign you may not be where the market is.

During this session, we will explore how professionals learn today, what employers are looking for, and how to use that information to create an education strategy that improves not only the number but also the share of participants year over year.


How the Institute of Real Estate Management Pivoted from In-Person to Online Using CourseStage LMS

Matt Harpold, WebCourseworks, and Suzanne Hill, IREM

10:21 – 10:41 a.m.

Like many other organizations offering continuing education and professional development to members, the Institute of Real Estate Management (IREM) needed to move their education to 100% virtual. In this session, you will learn how IREM was able to quickly pivot to virtual classrooms and to live online proctoring through their learning management system, CourseStage LMS. 


Break Time! Get Ready for the Breakout Discussions with Your Peers via Zoom

10:41 – 11:00 a.m. 

Take a break, grab a bite and join us for the breakout discussions at 11:00 CST / Noon Eastern. Network and discuss on a topic with your peers that is of interest to you!


Grab Your Lunch and Join a Peer Discussion

11:00 – 11:45 a.m.

  1. Education Strategy moderated by Sharon Rice, Managing Director of Business Strategy, .orgSource
  2. Digital Strategy moderated by Sherry Budziak, CEO, .orgSource
  3. Virtual Meetings moderated by Arianna Rehak, Founder, Matchbox Virtual
  4. Staying Motivated While Working from Home by Conor Cunneen, The Irishman Speaks

Afternoon Agenda

International Foundation of Employee Benefit Plans Collaboration with WBT to Provide Education to Organizational Members

Michelle Brien, WBT Systems

11:45 – 12:08 p.m.

Hear from WBT Systems and IFEBP on how they are providing education to organization members more efficiently and effectively.


Education Strategy Sponsor – 360 Factor Product Demo

Thomas Wong, 360 Factor

12:08 – 12:18 p.m.

See how 360 Factor can help your organization implement their education strategy today.


Pandemic-Proof Technology for Associations

Howard Pollock, Community Brands

12:18 – 12:51 p.m.

COVID-19 has tested even the most prepared associations like never before. In this new era of uncertainty, associations need pandemic-proof tactics to stay connected to members and deliver benefits in new and innovative ways. Now more than ever, with all of society operating from home, technology solutions and virtual engagement platforms are the lifeline between associations and their members. Discover how savvy associations are adapting to this current reality.


Transform Your Content to Create New Revenue Opportunities

Jake Toohey, Adage Technologies

12:51 – 1:22 p.m.

Learn how AHIMA unified its taxonomy, organized content for members’ needs, and turned their expertise into a searchable experience. We’ll start by defining content strategy. Then cover why a comprehensive strategy is essential to AHIMA and how all associations can benefit.


1:22 – 1:23 p.m.


Break Time!

1:23 – 1:30 p.m.


Online and Back Again: How 2020’s Push to Virtual will Change the Future of Hybrid

Arianna Rehak, Matchbox Virtual

1:30 – 2:00 p.m.

What happens when an annual conference with a 30-year tradition has to move entirely online? This is the story of one association’s journey with Matchbox as they reimagined not just their educational content, but the very definition of their community. Not only did their first virtual conference strengthen the sense of fellowship among their most loyal members, it also provided access for an entirely new segment to attend for the first time. Find out why this association has committed to a hybrid experience from here on out, and why the association is coming out stronger for having gone virtual. 


6 Characteristics of Transformational Leaders During a Disruptive Era

Kevin Ordonez, .orgCommunity

2:00 – 2:23 p.m.

Disruption is all around us today. We have quickly gone from the sharing economy to the curbside pick-up economy. Whether we liked it or prepared for it, our lives and the way we work, compete and add value has changed. This webinar explores examples of 6 leadership characteristics that were common in our interviews of 50 CEOs and entrepreneurs of associations and for-profit companies. We also share with you the key questions to ask yourself and your organization to become better leaders.



2:23 – 2:24 p.m.


Closing – Ask Us Anything with Live Q&A with Presenters

Sherry Budziak and Kevin Ordonez, .orgCommunity

2:25 – 3:00 p.m.

.orgCommunity is an important community for us to have as association professionals because it allows us to connect, to network, and to learn what’s happening that’s relevant and how we can take those disruptions and use them to our advantage to give a competitive advantage to our organizations.

Chad Jackson - Chief Innovation Officer & VP of Market Growth, American College of Chest Physicians Tweet