Tag: #orgcommunity

Lead From the Human Side of Technology

  Once upon a time, the title of the lead technology wizard didn’t necessarily begin with a C. The IT department didn’t always have a spot at the leadership table. They were regarded a little like sorcerers hanging out in the shadows creating marvels with tools that weren’t well understood

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EI Helps Teams Use Technology to Fly

You thought your team would be excited, or at least pleased. Automation, analytics, and all the other digital timesavers should be making their lives easier, right? The truth is no one seems happy. Some employees have invented tortuous workarounds to keep using their new toys to continue working in the

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Study the Data, But Eat the Cake—Put the Human Factor Forward

Are you guilty of cognitive bias? The answer is yes, probably on a daily basis. It’s a fancy way of describing how humans typically make decisions. Researchers have identified over 180 types of cognitive bias. You’ll recognize these examples. Confirmation bias is the tendency to place the greatest value on

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AI, Automation, and New Tech Put Member Love Online

Every member experience with your brand is a plus or a minus. There is no neutral. If the interaction doesn’t register as positive, you’ve earned a negative due to a missed opportunity. No matter how much marketing techniques evolve, that equation doesn’t change. As you investigate strategies to incorporate AI

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Leadership’s Biggest Perk—Giving Others a Boost

Scoring a big strategic win is exciting. Although there may be many others involved, the person in charge becomes the face of success. That’s one of the perks of leadership. Helping others to rise can be even more rewarding. Encouraging a colleague to shoot for that sought-after certification, offering advice

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A Feast of Knowledge—Solutions Day, Part Two

  It was a treat to visit with so many of you at .orgCommunity’s Solutions Day. The event, which was held on November 2 at the American Society of Anesthesiologists, was another sort of feast. Thought leaders from across the community brought their expertise to the table. In Last week’s

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Lessons Learned Living the Virtual Experiment

COVID made us lab rats in a variety of unusual experiments. Remote work was one of those unsettling tests. it was also an experience that transformed the employment landscape. When Kevin Ordonez, my business partner, and I wrote our Association 4.0 books, a home office was still a glimmer in

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Decoding the Future—Solutions Day 2023 Recap

Before business disruptors like Uber, Netflix, and Airbnb made us start changing habits as casually as we update our wardrobes, the future seemed distant but knowable. The exponential growth of technology erased that familiarity. Identifying the tools and skills you’ll need to keep your organization strong can seem like cracking

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Want To Be a Leader? Get to Know Yourself

What’s the first lesson of Leadership 101? Begin with yourself. Be the change. Walk the talk—right? It sounds simple. But it’s the assignment that’s easiest to fail. Because you might not know yourself as well as you think. And, without self-awareness, it’s impossible to be a role model for others.

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Weave a Safety Net—Find the Right Strategic Partners

The pandemic was a wormhole. It hurtled us into the future with no time to prepare for that demanding new reality. I am still evaluating the lessons learned. One message that rings loud and clear is the importance of connections. Isolation taught us the value of the relationships and the

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For Positive Outcomes, Hold a Mirror Up to Board Performance

Even with a friendly name like “feedback, check-in, or coaching,” a performance evaluation can be uncomfortable, or possibly downright scary. It’s not surprising if volunteers are reluctant to scrutinize themselves in the mirror. That’s probably why more organizations don’t have a process for evaluating the board of directors, or if

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Get More Out of AI, Start Chatting

You’ve probably had a conversation with the bot twins, ChatGPT and Bard. Actually, they are triplets because Microsoft has a bot named Bing, who receives less attention. (Check Bing out. I like the fact that the source documents are always provided.) Maybe you’ve already experimented using generative AI to create

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Solutions Day 2023—Beyond Answers to Insight

  Even when you love your job, without the right support, it’s easy to experience symptoms of leadership fatigue like these. Save the Date  Register for .orgCommunity’s Solutions Day. Don’t wait. To refresh and reset, save November 2 on your calendar. Solutions Day is the perfect antidote to leadership fatigue.

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