Style Grabs Attention/Substance Wins Hearts—A Website Content Strategy Makes It Happen

Animation, riveting images and a contemporary color palate get you noticed. But a content strategy is the secret to giving your audience a more meaningful relationship with your website, your brand and your organization. A website redesign is a significant investment in resources. The temptation to take shortcuts is understandable. But even Ferrari-sleek graphics, won’t […]
Marketers, Promote Yourselves! Get the Buy-In You Need for a Successful Content Strategy
We’ve all experienced the meeting from hell. The chair lost control. People were frantic to have their say, and nobody got heard. The same kind of communications nightmare happens when you don’t impose order on your content. A thoughtful content strategy ensures that the message you deliver will be one that makes people listen. It’s […]
.orgCommunity’s Solutions Day Honors Innovator in the Association Industry
News For Immediate Release Contact: Emily Hendershot, Managing Director 810.610.1512 emily@orgcommunity.com .orgCommunity’s Solutions Day Honors Innovator in the Association Industry Schaumburg, IL. September 19, 2019. Association professionals from across the country gathered at the American Society of Anesthesiologists in Schaumburg, Illinois for the 4th annual .orgCommunity Solutions Day. The program featured association […]
Arrested Development? A Strategic Approach to Technology Reboots Association Growth

Somewhere back in the Dark Ages of IT- say two years ago, because that’s how fast the electronic world moves now ¬- we thought about technology as a tool to do business. There has been a profound shift in that concept. Technology has made the leap out of the toolbox. It is become integral to […]
At CHEST Innovation Is Called Business as Usual

The opportunity to participate in my clients’ stories is one of the reasons I love being a consultant. To write our book, Association 4.0—Positioning for Success in an Era of Disruption, we interviewed leaders who strive to stay a step ahead of the future. CHEST is one association that doesn’t shy away from bold moves, […]
Hiring a Consultant Can Be a Make or Break Relationship—Here’s How to Court Success

When you sign a consulting contract on the dotted line, the stakes are high. You’ve called in the experts to guide a project that will have a significant impact on your association’s future. It’s almost always a highly visible, big-ticket item. People across the organization are invested in a positive outcome. None more so than […]
Give Your Team Something to Shout About—Move Strategy to Execution

Watching the U.S. Women’s Soccer Team beat England, it occurred to me that the game was a perfect example of strategy in action. A great team was testing their skills and tactics on the pitch, fully prepared to meet unexpected challenges. Granted, business will never have the flash of World Cup soccer. But strategic planning […]
Liftoff or Crash Landing? Prepare to Launch a Successful Digital Transformation

The Digital Transformation Series, Part Two Reading your monthly membership report is like getting a bad diagnosis—over and over again. The meeting registration is no bowl of cherries either. But there is a bright spot. The board has agreed that it’s time for action. That tired, old AMS that’s been limping through its paces is […]
The Human Face of Digital Transformation

You installed a new LMS, CMS and AMS; redesigned the website; migrated to the cloud; and purchased the latest computers, printers and tablets for your staff. Was it a digital transformation? Sorry, you’re only about halfway there—maybe not even. You’ve got the technology covered. It’s the transformation process that’s trickier to understand. Googling digital […]
Eliminate Roadblocks to Planning—Integration Transforms Strategy into Action

Strategy Meltdown—The screen play INT. The corner office of the Association for Ad Hoc Planning – Afternoon The executive director and membership team are seated at a conference table. They are hunched over laptops. The executive director is frowning. The membership manager looks like a deer in the headlights. Executive Director These numbers are (pause) […]
Give Your Data the Muscle to be Convincing

What would you expect a conference called Solutions Day to deliver? Answers to tough questions, strategies to tackle challenges and new perspectives. Our speakers made good on that promise. In the next few posts, I’m highlighting some of my personal aha moments from the November 15 event. If you’ve been considering how to make the […]
To Invite Innovation, Make Friends With Risk and Change

Are you looking for heart-pumping thrills, bold challenges and a totally unforgettable experience? Pass on the skydiving. Skip ziplining the rainforest, and nix the heliskiing trip to Patagonia. Writing a book will give you all that excitement and more. My business partner Kevin and I never imagined what an incredible journey our work on Association […]
A Shared Path to Success
There’s a lot of satisfaction in neatly wrapping up a project that at first glance was as messy as a teenager’s bedroom. When I started consulting I thought my biggest reward would be helping great organizations grow even better. My clients do incredible work, and I love playing a role in their accomplishments. Most associations […]
Ready to Grow Your Association? Freelancers Are Waiting to Help

What occasion was celebrated on June 28, 2018? If you answered National Freelancers Day; congratulate yourself. You are on top of the latest business trend in a big way. Actually, the event occurred in the U.K. I think U.S. freelancers have yet to be honored with a designated holiday. But, mark my words, this new […]
.orgCommunity – Shaping the Future Together!
As an entrepreneur in the digital technology and marketing space for more than 25 years, I can say with confidence and certainty that technology advancements are happening quicker than ever before. These advancements are affecting our identity and all the issues associated with it: our sense of privacy, our notions of ownership, our consumption patterns, […]