Are you guilty of cognitive bias? The answer is yes, probably on a daily basis. It’s a fancy way of describing how humans typically make decisions. Researchers have identified over 180 types of cognitive bias. You’ll recognize these examples. Confirmation bias is the tendency to place the greatest value on
If you ever wondered what magic can create a workerless factory, a home that talks to its owners, or a car capable of communicating with other vehicles and pedestrians, 5G is part of that wizardry. Smart devices characterize the Fourth Industrial Revolution, a topic that continues to be top of mind
Nordstrom is famous for their return policy. They’ll accept an item that may not even be from their store. For this courtesy, they have gained a die-hard fan base. Before Netflix was an idea, Nordstrom knew a thing or two about the value of personalized service. Since 1901, the company
.orgCommunity’s June 9 Innovation Summit showcases the most interesting trends in the association industry and the people who make them happen. Planning this event is an annual reset. It’s an opportunity to consider fresh ideas and the strategies that keep them growing. It’s also a chance to discover the technology that supports
Is a hacker haunting your future? Or is your data dilemma more like a recurring headache? Data shouldn’t be a challenge. It’s an asset that should work for you. Two-point-five quintillion bytes of data are generated online daily, according to SaaS Scout Research Group. Data is the meta product of
Ninety percent of success is having the right connections. I love helping my colleagues make those important contacts. .orgCommunity’s Solutions in Action webinar features the association industry’s most resourceful experts. They are providers of the products and services we all need to stay ahead in the digital marketplace. On our September 14th show, we
Artificial intelligence has moved into customer service departments. Whether it’s Alexa, Watson, or Hal, you can’t visit a website without a super-friendly little bot popping up on the right side of your screen. We are accustomed to the convenience of getting questions answered immediately. Associations haven’t been so quick to
