Date: September 14th, 2017

Cost: Free – $349

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Be informed. Be connected. Be inspired.

.orgCommunity Solution’s Day is designed to help you and your organization build the strategies and practices for game-changing member and customer experiences. This unique program provides you with opportunities to build relationships that will last beyond the conference with built-in time to connect and learn from others like you.
You’ll have opportunities to connect with peers, learn from top business leaders and leave feeling more confident in the work you’re doing.

Solutions Day Keynotes - Jamie Notter: Creating an Innovative Culture

See Jamie in Action:

And Thought Leader and Keynote: Joey Knecht, CEO, Proteus Design Thinking

Presentation topics:

  • Digital Transformation
  • Thinking Strategically
  • Innovation and Disruption

We are an accredited CAE provider.

Program Overview


Registration and Breakfast


Welcome to Solutions Day 2017


Keynote: "Creating a Culture of Innovation," Jamie Notter, Founding Partner, WorkXO


"Get to Know Your Customer," Jennifer Boykin, Director of Marketing, Protech


“5 Usability Lessons to Drive Your Innovation,” Sandy Marsico, CEO, Sandstorm Design


Break and Meet Our Solutions Providers


“Communicating with Data", John Fitzgerald, Vice President, Pomerol Partners


“Modernizing the Member Experience”, Kevin Ordonez, Co-founder & Managing Director, .orgSource


Lunch and Meet Our Solutions Providers


Afternoon Keynote and Thought Leader “Design Thinking,” Joey Knecht, CEO, Proteus Design


“Membership Associations NEED Machine Learning Tools. What Is It? Why Do You Need It? How Can You Use It?” Jason Lichon, Chief Solutions Officer, BlueBolt


"Make up or Break up? The Basics of Audience Re-Engagement Campaigns," Brad Gurley, Deliverability Expert, Real Magnet




Product Solutions Demos and Closing Remarks


Reception, Innovation Award, Raffle, Band and Meet Our Solutions Providers


Traveling from out of town? Or just plan on staying the night? Check out these hotels near by!

Marriott (1.4 miles)


Special Thanks To Our Sponsors

Web Courseworks

Web Courseworks is a learning technologies and consulting company. We help associations and non-profits leverage technology and drive highly successful education initiatives that push them to be the leading provider of education in their field. We channel association learning efforts to deliver on the promise of revolutionary performance improvement.


Protech Associates, Inc. is the world’s first and leading provider of cloud-based association management software, powered by Microsoft Dynamics CRM. Founded in 1984, the company is anchored by a passion for helping associations and nonprofits shape a complete member experience.

Throughout our history, Protech has developed world-class business solutions that enable you to better serve your membership. Protech’s association management solutions are a suite of proven, mature and feature-rich software applications that offer the unique combination of a world-class CRM technology platform and association-specific functionalities to help you more effectively manage your association and provide superior member services.

HighRoad Solution

Since establishing HighRoad Solution in 2005, the agency has rapidly grown based on its mission- building a stellar staff who share their business philosophy, selecting top communication software partners and working with clients who view their relationship with HighRoad as a partners instead of vendors.

Taking the high road rarely results in quick success, but it has certainly been worthwhile for HighRoad Solution. Chosen and endorsed by the American Society of Association Executives (ASAE) and selected as a top partner to many technology companies, HighRoad Solution proudly supports more than 450 association and non-profit organizations who use HighRoad’s integrated eMessaging solutions to communicate with their constituents to further their mission.

OasisLMS 360 Factor

Oasis LMS is a full subsidiary of 360Factor Consulting. 360Factor is an IT consulting firm based in Chicago, IL, and Oasis LMS was born after multiple IT engagements where 360Factor was tasked to create custom LMS for its clients. Oasis was created with lessons learned from these LMS development, and have been continuing Oasis development since 2008.


.orgSource was founded in 2005 with a mission to help associations improve their website presence, digital communications strategies and overall use of technology. As times and needs have changed, so has .orgSource's capabilities but their commitment to quality and to their customers' success remains a constant.

American Society of Anesthesiologist

ASA® is the leading anesthesiology professional society with more than 52,000 members globally. Since its founding in 1905, the Society raises and maintains the standard of the practice of anesthesiology through cutting-edge education, advocacy and quality improvement by focusing on patient care and safety.  ASA is dedicated to helping physician anesthesiologists and their care teams provide the highest quality of care in a patient-centered, physician-led environment.

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BlueBolt Solutions

BlueBolt is an interactive agency with offices in Chicago and Denver.  Three reasons membership associations call BlueBolt include the following:

  1. CMS Platform Evaluation and Implementation - BlueBolt is an expert on content management systems (CMS) and can help associations make the best platform decision based upon their web publishing goals and budget. Learn more about BlueBolt’s CMS consulting and implementation services.
  2. Enterprise Site Search - Modern organizations publish content within a variety of platforms.  These platforms often include multiple web sites, AMS, LMS, online community, journal, content abstracts, and so on.  BlueBolt can implement a FEDERATED search solution allowing members to search across all sources and display in a single search results page.  Learn more about how BlueBolt helps their clients deliver an outstanding search for their members. 
  3. Taxonomy and Auto-Tagging Content - Taxonomy is critical for content organization, effective search, and personalization.  BlueBolt has found that new machine learning tools make it easier than ever to classify and tag both new and existing content.  This ‘Auto-Classification’ exercise can offer incredible value to Associations with large volumes of content, even when located in many different repositories.

Contact BlueBolt to discuss how we can help further your organization's mission through technology.

Gravitate Solutions

Gravitate Solutions has provided association clients with award-winning software solutions to help them achieve their missions for over a decade. From our cloud-based business intelligence platform, to our mobile commerce tool, and every AMS feature in between, we have built it all.

Gravitate Solutions is the creator of Nucleus, the first data aggregation and analysis platform built for associations that aggregates data from disparate sources, empowering data-driven decision-making through visualization and analysis.

Nucleus allows you to:

  • Combine and analyze your data from multiple best of breed systems and your AMS
  • Save staff time by automating the process of consolidating and manually comparing data from different systems
  • Utilize a simple platform for non-technical users
  • Access data on the go and from your desktop, tablet, or phone
  • Gain a site-wide license with unlimited user access to the same data

As the longest running, most tenured Abila Partner and netFORUM shop comprised of award-winning netFORUM architects and engineers, we're poised to help you succeed. We provide AMS services including, but not limited to:

  • Full system implementations
  • Upgrade services
  • Integrations
  • Responsive design / eWeb
  • Training and mentoring
  • Mobile commerce platform
  • eWeb individual impersonation tool
  • On-demand service desk, and more.

Gravitate Solutions has been recognized five times by Inc. Magazine as one of the top 5000 fastest growing private companies in the country. Gravitate Solutions is headquartered in Alexandria, VA with offices in Chicago, IL and Springfield, MO. For more information, visit

ACGI Software

ACGI Software develops and delivers cloud-based software for associations, credentialing organizations and association management companies. The company’s Association Anywhere® association management system (AMS) and Certelligence™ credentialing management system are built on a secure, enterprise-class database platform. Highly configurable and extensible through integrations with web, mobile, and back-office applications, ACGI has significant industry expertise gained from 20+ years of working with some of the nation’s best-known associations, credentialing organizations and AMCs. Learn more by visiting


Established by the husband-wife team of Peter and Michelle Wyatt, CadmiumCD is located near Baltimore, Maryland and has been working within the meetings industry since 2000. CadmiumCD continues to grow steadily by employing top talent with a focus on creating online services that save time and are easy to use for event planners and attendees.

Our services include conference proceedings, on-site audio recording, audio synchronization with presentation slides, abstract collection systems, speaker data collection, review tools, poster galleries, online itinerary planners, exhibitor management tools, and conference education apps. To learn more about us and our extensive line of products, visit us at


Analytics8 is a data and analytics consulting firm.  We help organizations make smart, data-driven decisions by translating their data into meaningful and actionable information.  We have experience working with associations such as the AHA, AMTA, and YMCA and have a software solution, AMS Analytics, that provides deep analytics for association membership, event registration, products, finances, subscriptions, and more.

Ian Ryan Interactive

Ian Ryan Interactive is a full service production company focused on video, online learning, and learning management systems (LMS).

From concept to completion, our award-winning production will engage your target audience like no other.

  • Online learning modules
  • LMS Learning Management Systems
  • Complete production facilities
  • 4K and HD location shooting
  • Single or multi-cam
  • 2D, 3D animation

We know that powerful cultures are achievable, and we are called to work with leaders who are ready to take a stand and create the future of work. Our Vision is to lead a workplace (r)evolution that is based in the power of human community, the intricacies of thriving workforces, and authentic connections with today's and tomorrow's talent—all driven by the Workplace Genome.™ 

Our Mission is to upgrade work.


Proteus is a content and data management platform to power your customer and business driving websites.

If your needs are a simple "brochure website" then we are not a fit. The perfect client for ProteusCMS is a business who leverages its website to grow the business including lead generation, intranets, extranets, online tools, workflow management, thought leadership, data gathering, custom databases, and highly-dynamic customer experiences.

With over 15 years of web experience and proven technology, Proteus partners with you to execute the technical needs of your website experience. This experience combined with the Proteus Platform of comprehensive digital and content management tools which allows your businesses to respond to the ever-changing customer needs.

Pomerol Partners

Pomerol Partners is a BI and Data Analytics Consultancy with offices in United States, United Kingdom and South Africa. Our business is driven to provide Business Intelligence Services across all industry sectors that quantify efficiencies, increase profitability and ensure far greater data clarity for our clients.

Our cost-effective global delivery model blends our resources balancing a truly international reach with local accountability. This ensures delivery excellence regardless of geographic complexity.

Sandstorm Design

SandStorm Design is much more than simply making creative things; they are a group of creative people and compelling storytellers. SandStorm has the unique talent to spark a conversation and to build a connection. No matter what challenge that is sent their way, they’re known for taking ownership of it, and working their hardest to solve the task and not give up. Known mostly for their “warrior spirit” within their three core values- SandStorm prides themselves in their utmost customer service.

Real Magnet

Real Magnet is a leading marketing automation platform that helps associations attract, engage and deliver better email, marketing, social and mobile campaigns.  Real Magnet simplifies marketing automation with its intuitive design, seamless integration with leading AMSs, and dedicated consultative team that ensures smarter engagement.

Real Magnet’s easy to use platform, intelligent predictive analytics and exceptional email deliverability helps the modern marketer navigate and succeed in a complex digital marketing landscape.

Community Brands

Community Brands is a technology-driven company that delivers purpose-built solutions for the nation’s and world’s leading associations and nonprofits to thrive and succeed in today’s fast-paced, evolving world. Our unique approach to assembling the best and brightest talent and technologies allows us to accelerate innovation for nonprofits and associations, and bring to market modern technology solutions that power social impact and effect positive change. We do this by working closely with our customers to understand their needs and help them choose the right technology at the right time to fully serve their members, donors and volunteers.

Associations and nonprofits are operating in a fiercely competitive world, where time and attention are valuable commodities. Additionally, today’s members, donors and volunteers are hyper-aware, inundated and highly sensitive to local, national and world issues. Community Brands understands the current social climate and understands the role technology can play to enable organizations of all sizes to better address these real and important issues head on.


TriNet provides small and midsize businesses with a full-service HR solution so they can free themselves from the complexities of HR and focus on their goals. As their trusted HR business partner, TriNet assumes many of the responsibilities of being an employer and helps these companies contain HR costs, minimize employer-related risks and relieve the administrative burden of HR. TriNet offers bundled HR products tailored by industry and strategic HR services, resulting in a comprehensive and empowering solution.

Tizra’s cloud-based platform helps organizations ranging from the American Medical Association to Princeton University Press execute digital publication strategies that build audience, relevance and growth. Key benefits include…
Increased traffic, visibility and impact
Tizra’s unique combination of SEO, social media tools, navigation and native search help you bring in new users and drive growth.
More revenue
Targeted promotions and incredibly flexible e-commerce supports individual and group sales on a wide range of terms.  Remixing lets you create new products from old content.
Less effort
User-friendly dashboards give your team direct control… without IT support. Powerful APIs let you streamline and integrate.
Increased value
Create new products with digital-first features like video and interactivity… while also improving usability and access for your archives.
Reduced risk
Content can be protected from unauthorized use through watermarking, streaming web delivery, or traditional DRM.