Dawn Glossa

Chair, Women’s Executive Leadership Circle

Dawn Glossa, MPA

Director, Corporate Communications

Dawn Glossa is the director of corporate communications at The Joint Commission. In this role, she leads the organization’s media and public relations, publications, multi-media, and brand development. With an extensive background in health care communications and hospital-based public relations, Ms. Glossa joined The Joint Commission in late 2012. 

Prior to joining The Joint Commission, Ms. Glossa was the director of marketing and communications for the American Society of Anesthesiologists where she created a public relations and marketing function from the ground up. A healthcare communications veteran, Ms. Glossa spent a decade at Sinai Health System on Chicago’s west side where she was responsible for all external relations including lobbying, public relations, marketing, strategic planning, and fundraising. 

Ms. Glossa led an extensive national rebranding campaign to better educate the public on the specialty of anesthesiology. The resulting campaign, “Lifeline to Modern Medicine,” has received numerous awards from PR News and MarCom. In 2011, she received the Inspiring Leader Award from the Association Forum for her achievements in establishing a culture leading to employee satisfaction, motivation, engagement, and achievement.  

Ms. Glossa received her bachelor of arts in communications from Eastern Michigan University in Ypsilanti, Michigan, and received her master’s in public administration from DePaul University in Chicago where her thesis focused on marketing trends in the Chicago hospital market. She holds a certificate in marketing and fundraising from Northwestern University.  Glossa is also a certified Lean Six Sigma Change Agent.

Chair, C-Suite Leadership Circle

Harriet M. Bogdanowicz, MBA, CAE

Chief Communications Officer

Harriet is a passionate senior executive providing leadership and change management to nonprofits. Her positive energy and a service orientation makes her not only an engaging leader and membership advocate but also a trusted partner to industry influencers.

While at APA, Harriet is responsible for developing integrated communication strategies and facilitating a culture of collaboration, customer service and accountability. She oversees all marketing, publishing, policy and advocacy, communications, digital strategy and knowledge management initiatives.

Rupa Brosseau

Chair, Development Circle

Rupa Brosseau

Director of FAER, Foundation for Anesthesia Education and Research

Rupa is a dynamic nonprofit executive with proven results in leading both 501 (c)(3) and 501 (c)(6) organizations for more than 14 years. Dedicated to advancing associations and their foundations, Rupa has worked for both associations and foundations throughout her career. Prior to joining FAER, Rupa served in development, membership, education and marketing roles at the International Association of Oral and Maxillofacial Surgeons and IAOMS Foundation, American Veterinary Medical Association, American Veterinary Medical Foundation, American Academy of Dermatology, and SmithBucklin. Rupa’s varied experience includes strategic planning, marketing plans, website development, planned giving, membership recruitment and retention, branding, and learning management platforms. She is particularly skilled at strengthening brands, building new relationships, change management, and managing teams to exceed organizational and fundraising goals.

Amanda Heberg

Chair, Solutions Provider Circle

Amanda Heberg

Director, Business Integration

With over 20 years of proven results in business development, sales, marketing and partnership development in technology solutions; Amanda provides a consultative approach in generating new business and long-lasting client relationships. In particular, Amanda utilizes her deep expertise in crafting technology solutions spanning associations/non-profits to Fortune 1000 firms.

At her role at Sandstorm, Amanda drives new business development and marketing activities for a leading Chicago-based Brand Experience Agency. Sandstorm is a highly collaborative, analytical, and nimble firm focused on user experience design (UX), usability, marketing strategy, analytics and web development. With 3000+ in-depth user research interviews and usability studies under its belt, Sandstorm has mastered the art of uncovering insights to reveal each client's untapped intrinsic value.

Prior to her work at Sandstorm, Amanda served as the Director of Business Development at Protiviti, a global consulting firm, focused on Microsoft SharePoint, Office 365 and custom solutions to improve internal business process, collaboration and consumer facing web experiences.

 Amanda has worked with hundreds of associations over her career on the front lines, helping organizations to better utilize technology solutions to meet their organizational, business process and digital needs.  

Amanda’s core competencies include: Consultative sales and marketing of technology solutions including: Office 365, Microsoft SharePoint (Online, 2013, 2010, 2007); Web Content Management solutions including Kentico, Drupal and WordPress. Emphasis on mobile strategy and responsive design; content strategy; information architecture; user experience and web design; usability and research.

John Forbes

Chair, Small CEO Circle

John Forbes

Independent Consultant

John Forbes, consultant to global health care organizations and formerly the leader of various associations, will lead this interactive discussion. Most recently, John was executive director of the American Academy of Periodontology. Before that, he served as COO of the American Academy of Pediatrics and CEO of the American Red Cross, Missouri-Illinois region. John is known for his integrity, vision, outstanding communication skills, and turnaround management. His leadership competencies also include: strengthening leadership capabilities at all levels, developing and executing strategic plans, building high-performance teams, creating sustainable value for members and organizations, building global businesses and establishing powerful international connections, and creating positive, transparent, and accountable cultures.

Chair, Women in Tech/Digital

Laura Lewis

Director of Technology, Society of Critical Care Medicine

Laura Lewis has been working in various areas of technology in the non-profit space for over 20 years.  Laura started out as a help desk technician and has worked her way through various areas of technology during her career.   She worked for two different AMS companies as a Project Manager.  For the past 6 years, she has served as the Director of Technology at the Society of Critical Care Medicine.